Course Offering Details
Employee Engagement, Relations & Labor Law
Cycle: Cohort 5 | Dates: To be announced
Course Overview
Employee Engagement, Relations & Labor Law is a comprehensive course designed to equip learners with the knowledge and practical skills required to effectively manage workplace relationships, enhance employee performance, and ensure compliance with labor and employment laws.
This course integrates modern employee engagement strategies, industrial relations practices, and foundational labor law principles to prepare professionals for roles in Human Resource Management, Administration, Organizational Leadership, and Compliance.
It focuses on building productive employer–employee relationships, preventing workplace conflicts, promoting fair treatment, and ensuring legal adherence within both private and public sector organizations.
Benefits
By the end of this course, learners will be able to:
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Understand the principles and drivers of employee engagement.
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Develop strategies to improve employee motivation, morale, and retention.
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Manage employee relations issues professionally and ethically.
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Interpret and apply key labor and employment laws.
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Handle grievances, disciplinary procedures, and conflict resolution processes.
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Ensure organizational compliance with workplace regulations and policies.
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Promote diversity, inclusion, and fair labor practices.
Who Should Enroll
This course is designed for:
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HR Officers and Managers
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Administrative Professionals
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Business Owners
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Supervisors and Team Leaders
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Compliance Officers
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Labor Relations Officers
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Students pursuing HRM or Business Administration
Course Curriculum
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1. Introduction to Employee Engagement & Relations
- Understanding people management in modern organizations
- Definitions: employee engagement, employee relations, labor relations
- The strategic role of HR in engagement & relations
- Overview of employer–employee relationship lifecycle
- Why engagement matters: productivity, retention, performance
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1. Fundamentals of Employee Engagement
- Drivers of employee engagement
- Types of engagement: emotional, cognitive, behavioral
- Employee experience (EX) and the engagement ecosystem
- The role of leadership and supervisors
- Employee Engagement vs. Job Satisfaction
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1. Designing Employee Engagement Strategies & Programs
- How to develop an engagement framework
- Building communication systems that support engagement
- Recognition and reward programs
- Work–life balance and wellness programs
- Employee surveys: designing, administering, analyzing
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1. Employee Relations: Concepts & Practices
- What is employee relations?
- Building constructive workplace relationships
- Role of HR in conflict prevention
- Handling interpersonal issues at work
- Common ER challenges in Liberia
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1. Conflict Resolution, Disciplinary Procedures & Grievance Handling
- Types and sources of conflicts
- Conflict resolution skills (negotiation, mediation, arbitration)
- Progressive disciplinary procedures
- How to conduct a fair investigation
- Grievance management process
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1. Introduction to Labor Law (Liberia’s Decent Work Act 2015)
- Purpose and structure of the Decent Work Act
- Employment contracts: types, contents, termination rules
- Rights & obligations of employers and employees
- Working hours, overtime, leave, rest days
- Wages & conditions of employment
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1. Industrial Relations & Trade Unionism
- Definition and role of trade unions
- Freedom of association
- Collective bargaining processes
- Union–management relations
- Handling strikes and industrial actions
- Dispute resolution mechanisms under Liberian law
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1. Workplace Policies, Compliance & HR Documentation
- Importance of HR policies and employee handbooks
- Standard policies: code of conduct, anti-harassment, attendance, conflict of interest
- Recordkeeping and HR documentation best practices
- Ensuring workplace compliance with labor laws
- How to conduct internal HR audits
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1. Emerging Trends in Employee Engagement & Relations
- Digital employee engagement tools
- Remote and hybrid work—new approaches
- Employee well-being & mental health
- HR analytics and measuring engagement
- Diversity, Equity & Inclusion (DEI) in employee relations
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1. Capstone: Integrating Employee Engagement, Relations & Labor Law
- Synthesizing course concepts
- Building ER & engagement systems that align with legal requirements
- Creating an employee-centric workplace culture
- Capstone project presentations